Milano
Piazzale Ferrara
Via Mincio, 4, 20139
Monday - Friday 09:00 - 17:00
xtemos@gmail.com
(686) 492-1044
Torino
Shopville Le Gru
Via Chisola, 5, 10126
Monday - Friday 09:00 - 17:00
xtemos@gmail.com
(686) 492-1044
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Frequently asked questions
My order hasn't arrived yet. Where is it?
- We understand your concern. Please check the tracking information provided in your order confirmation email for real-time updates on your shipment. If you have further inquiries, don't hesitate to reach out to our customer support team.
Do you deliver on public holidays?
- Our delivery schedule depends on the shipment carrier we use, such as USPS. Generally, postal services do not operate on public holidays. Please refer to the tracking information for estimated delivery dates.
Do you deliver to my postcode?
- Our delivery coverage is subject to the laws and regulations regarding hemp in your state. Check the eligibility of your postcode during the checkout process or contact our customer support for assistance.
Do I need to be there to sign for delivery?
- Yes, federal regulations require someone 21 years or older to be present and sign for hemp product deliveries. Ensure someone meets these criteria at the specified delivery address.